Returns & Exchanges
At MicroDOT, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns on all unworn items in their original packaging. Simply ensure all tags remain attached to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place the garments in their original packaging, ensuring all MicroDOT designer tags and hygiene seals are intact.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated courier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.